Privacy Policy & GDPR

At ComeToCroatia.Holiday, we respect your privacy and are fully committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal information, in full
compliance with the General Data Protection Regulation (GDPR Regulation (EU) 2016/679).

What Data We Collect

We may collect and process the following personal data:
– Contact information: Full name, email address, phone number
– Travel preferences: Destinations, travel dates, group size (submitted via itinerary form)
– Device information: IP address, browser type, language settings, time zone
– Usage data: Page visits, time spent on site, clicks (via cookies and analytics)
– Communication: Emails, messages, and feedback you send us

How We Collect Data

We collect your data through:
– Forms on our website (e.g. Personal Itinerary request)
– Newsletter signups
– Affiliate link tracking (e.g. for GetYourGuide, Booking.com, TripAdvisor)
– Analytics tools (e.g. Google Analytics)
– Cookies (see our Cookie Policy)

Legal Basis for Processing (GDPR Art. 6)

We only process your data when we have a valid legal reason:
– Consent You give us permission (e.g. newsletter opt-in)
– Contract To provide services you request (e.g. travel itinerary)
– Legitimate interest To improve our services and site performance (e.g. analytics)

How Long We Keep Your Data

We retain personal data only as long as necessary:
– Itinerary requests: up to 12 months
– Newsletter subscriptions: until you unsubscribe
– Analytics data: up to 26 months
– Affiliate cookies: 3090 days (depending on the partner)
You can request deletion of your data at any time by contacting us.

International Data Transfers

Some services we use may store data outside the EU (e.g. email platforms, analytics). In such cases, we
ensure GDPR compliance via:
– Standard Contractual Clauses (SCC)
– Adequacy decisions
– Secure third-party providers

Your Rights Under GDPR

As a user, you have the right to:
– Access your personal data
– Request correction or deletion
– Withdraw consent at any time
– Object to processing
– Restrict processing
– Request data portability

To exercise your rights, email us at contact@cometocroatia.holiday

How We Protect Your Data

We use appropriate technical and organizational measures, including:
– SSL encryption
– Limited internal access to user data
– Regular backups
– Secure data handling procedures

Cookies

We use cookies to enhance user experience, track affiliate partners, and monitor site performance. You can
manage your cookie preferences via your browser. See our Cookie Policy for full details.

Contact

Data controller:
ComeToCroatia.Holiday
Email: contact@cometocroatia.holiday
Registered in: Croatia

Updates

We may occasionally update this Privacy Policy. When we do, the updated version will be published on this
page with a revised date.